Shipping Times and Costs

FREE DOMESTIC GROUND SHIPPING IN ITALY

Orders are shipped by Pellein - brand of Confezione Principe di Grimaldi Santina, via della fortuna n.13, 83029, Solofra (AV), from Monday to Friday.
If you order during the weekend, we will process your order on the following Monday morning.

COUNTRIES WHERE WE SHIP

Pellein ships all around the world. Free shipping promo is applied in Italy only.

STORE WITHDRAWAL

Free service: you can withdraw your product in person at our store in Solofra (AV) by showing the order and an ID with the same name as the one on the order.

SHIPPING TIMES

Pellein usually processes all orders within 24/72 working hours after receiving confirmation of payment, size, and delivery address.

REMOTE AREAS

A remote area is a postcode or, in the absence of a postcode, a suburb /town name that is difficult to serve. Thus shipping toward these areas may be delayed respecting our usual shipping times. Remote areas are usually mountains, islands, but also a central location that may be difficult to reach for the courier.

ITALIAN REMOTE AREAS LIST
Destinations
Postal Code
Anacapri
80071
Asinara Cala d'Oliva
7046
Barano
80070
Calasetta Isola
9011
Capoliveri
57031
Capri
80073
Campo nell'Elba
57034
Carloforte isola
9014
Casamicciola
80074
Eolie
Favignana
91023
Fontana
80070
Forio
80075
Giglio porto
58012
Giglio castello
58012
Giglio campese
58012
Ischia
80077
Isola di Caprera
7024
La Maddalena
7024
Lacco Ameno
80076
Lacona di capoliveri
57031
Lampedusa
92010
Lido di Venezia
30126
Linosa
92010
Lipari
98055
Marciana isola
57030
Marciana marina
57033
Marettimo
91010
Marina di Campo
57034
Murano
30100
Palmarola
4027
Pantelleria
91017
Ponza
4027
Porto Azzurro
Portoferraio
57037
Procchio
57030
Procida
80079
Rio Marina
57038
Rio nell'Elba
57039
San Francesco
57031
San Giorgio maggiore
30124
Sant'Antioco
9017
Serrara
80070
Tremiti
71100
Ustica
90010
Ventotene
4020
Zannone
Laguna di Venezia
Burano
30142
Dorsoduro
30123
Le Vignole
30141
Mazzorbo
30142
Murano
30141
Sacca Fisola
30133
San Francesco del deserto
30141
San Giorgio Maggiore
30124
San Michele
30121
Sant'Elena
30132
Tronchetto
30135
Torcello
30142
Lido
30126
Malamocco
30126
Sant'antonio
30142
Santa maria del mare
30126
Isola della certosa
30132
Porto Secco
Alberoni
30126
Sant'Erasmo
30141
San Pietro in Volta
30126
Pellestrina
30126
CASTELLO
30122 - 30173

CUSTOMIZED PRODUCTS SHIPPING

Customized products have longer shipping times, usually from 5 to 9 working days. Oversize tailor-made products and customized products out of our lists may take even longer, for we have to produce the patterns and designs that precede manufacturing. We will still work hand to deliver your product as soon as possible.

COURIERS WE WORK WITH IN ITALY AND WORLDWIDE

In Italy, we ship with Bartolini and GLS. You can track your order with both companies.

Around the world, we ship with DHL and UPS. You can track your order with both companies.

TRACKING

All shipping comes with delivery tracking.
To check the progresses of your delivery, you can use the link sent to your e-mail the morning after the shipping.

MISSING ADDRESSEE OR WRONG ADDRESS

If you're not at home at the time of delivery, the courier will t leave a note at your door with more information.
Next:

-GLS and BRT will try to reach you two more times. After the third try, the package will be sent back to the sender.
-UPS and DHL will deliver the package at the nearest UPS/DHL access point so that you can withdraw it anytime within 10 days. To know what's your access point, you can check the information on your tracking link. After 10 days at the access point, if you do not withdraw the package, it will be sent back to the sender.
In case of the wrong address, the package will be sent back to the sender, Confezione Principe di Grimaldi Santina.
When buying your product, it is important to write a valid telephone number. The courier may call you in case he/she needs help when delivering.
For more information, please contact our customer service.

DELIVERY HOURS

From Monday to Friday from 9:00 am to 6:00 pm  .

SALES PEAKS AND HOLIDAYS

Delivery may delay:
-during times of the year when there are sales peaks, like Christmas.
-Couriers do not ship during Saturday and Sunday and will not deliver on these dates:

  • 1st January
  • 6th January
  • Easter Sunday
  • Easter Monday
  • 25th April
  • 1st May
  • 2nd June
  • 15th August
  • 1st November
  • 8th December
  • 25th December
  • 26th December
  • 31st December afternoon

This may delay planned arrival times.

International shipping costs

COUNTRYTWO-LETTER COUNTRY CODECOSTS
Austria (AT)AT34,80 €
Belgio (BE)BE34,80 €
Francia (FR)FR34,80 €
Germania (DE)DE34,80 €
Lussemburgo (LU)LU34,80 €
Olanda (NL)NL34,80 €
Principato di Monaco (MC)MC34,80 €
Bulgaria (BG)BG43,20 €
Cipro (CY)CY43,20 €
Croazia (HR)HR43,20 €
Danimarca (DK)DK43,20 €
Estonia (EE)EE43,20 €
Finlandia (FI)FI43,20 €
Grecia (GR)GR43,20 €
Irlanda (IE)IE43,20 €
Lettonia (LV)LV43,20 €
Lituania (LT)LT43,20 €
Malta (MT)MT43,20 €
Polonia (PL)PL43,20 €
Portogallo (PT)PT43,20 €
Regno Unito (GB)GB43,20 €
Repubblica Ceca (CZ)CZ43,20 €
Romania (RO)RO43,20 €
Slovacchia (SK)SK43,20 €
Slovenia (SI)SI43,20 €
Spagna (ES)ES43,20 €
Svezia (SE)SE43,20 €
Ungheria (HU)HU43,20 €
Albania (AL)AL46,90 €
Andorra (AD)AD46,90 €
Bosnia-Erzegovina (BA)BA46,90 €
Gibilterra (GI)GI46,90 €
Guernsey (GG)GG46,90 €
Islanda (IS)IS46,90 €
Isole Canarie (IC)IC46,90 €
Isole Fær Øer (FO)FO46,90 €
Jersey (JE)JE46,90 €
Kosovo (KV)KV46,90 €
Liechtenstein (LI)LI46,90 €
Macedonia del Nord (MK)MK46,90 €
Moldavia (MD)MD46,90 €
Montenegro (ME)ME46,90 €
Norvegia (NO)NO46,90 €
Serbia (RS)RS46,90 €
Svizzera (CH)CH46,90 €
Turchia (TR)TR46,90 €
Canada (CA)CA48,20 €
Stati Uniti (US)US48,20 €
Bahrain (BH)BH62,10 €
Brunei (BN)BN62,10 €
Cina (CN)CN62,10 €
Corea del Sud (KR)KR62,10 €
Egitto (EG)EG62,10 €
Emirati Arabi Uniti (AE)AE62,10 €
Filippine (PH)PH62,10 €
Giappone (JP)JP62,10 €
Groenlandia (GL)GL62,10 €
Hong Kong (HK)HK62,10 €
India (IN)IN62,10 €
Indonesia (ID)ID62,10 €
Kuwait (KW)KW62,10 €
Malesia (MY)MY62,10 €
Messico (MX)MX62,10 €
Singapore (SG)SG62,10 €
Sri Lanka (LK)LK62,10 €
Thailandia (TH)TH62,10 €
American Samoa (AS)AS68,20 €
Anguilla (AI)AI68,20 €
Antigua (AG)AG68,20 €
Arabia Saudita (SA)SA68,20 €
Argentina (AR)AR68,20 €
Aruba (AW)AW68,20 €
Australia (AU)AU68,20 €
Bahamas (BS)BS68,20 €
Bangladesh (BD)BD68,20 €
Barbados (BB)BB68,20 €
Belize (BZ)BZ68,20 €
Bermuda (BM)BM68,20 €
Bielorussia (BY)BY68,20 €
Bolivia (BO)BO68,20 €
Bonaire (XB)XB68,20 €
Brasile (BR)BR68,20 €
Cile (CL)CL68,20 €
Colombia (CO)CO68,20 €
Costa Rica (CR)CR68,20 €
Curaçao (XC)XC68,20 €
Dominica (DM)DM68,20 €
Ecuador (EC)EC68,20 €
El Salvador (SV)SV68,20 €
Figi (FJ)FJ68,20 €
Giamaica (JM)JM68,20 €
Grenada (GD)GD68,20 €
Guadalupa (GP)GP68,20 €
Guam (GU)GU68,20 €
Guatemala (GT)GT68,20 €
Guyana (GY)GY68,20 €
Guyana Francese (GF)GF68,20 €
Haiti (HT)HT68,20 €
Honduras (HN)HN68,20 €
Isole Cayman (KY)KY68,20 €
Isole Vergini americane (VI)VI68,20 €
Isole Vergini britanniche (VG)VG68,20 €
Macao (MO)MO68,20 €
Maldive (MV)MV68,20 €
Martinica (MQ)MQ68,20 €
Micronesia (FM)FM68,20 €
Montserrat (MS)MS68,20 €
Nevis (XN)XN68,20 €
Nuova Caledonia (NC)NC68,20 €
Nuova Zelanda (NZ)NZ68,20 €
Oman (OM)OM68,20 €
Pakistan (PK)PK68,20 €
Palau (PW)PW68,20 €
Panamá (PA)PA68,20 €
Paraguay (PY)PY68,20 €
Perù (PE)PE68,20 €
Polinesia francese (PF)PF68,20 €
Porto Rico (PR)PR68,20 €
Qatar (QA)QA68,20 €
Repubblica Dominicana (DO)DO68,20 €
Russia (RU)RU68,20 €
Saint Eustatius (XE)XE68,20 €
Saint Kitts (KN)KN68,20 €
Saint Vincent (VC)VC68,20 €
Saint-Barthélemy (XY)XY68,20 €
Saint-Martin (XM)XM68,20 €
Samoa (WS)WS68,20 €
Santa Lucia (LC)LC68,20 €
Sudafrica (ZA)ZA68,20 €
Suriname (SR)SR68,20 €
Taiwan (TW)TW68,20 €
Trinidad e Tobago (TT)TT68,20 €
Ucraina (UA)UA68,20 €
Uruguay (UY)UY68,20 €
Venezuela (VE)VE68,20 €
Afghanistan (AF)AF83,70 €
Bhutan (BT)BT83,70 €
Cambogia (KH)KH83,70 €
Giordania (JO)JO83,70 €
Iraq (IQ)IQ83,70 €
Isole Marianne Settentrionali (MP)MP83,70 €
Israele (IL)IL83,70 €
Laos (LA)LA83,70 €
Libano (LB)LB83,70 €
Nepal (NP)NP83,70 €
Nicaragua (NI)NI83,70 €
Papua Nuova Guinea (PG)PG83,70 €
Siria (SY)SY83,70 €
Timor Est (TL)TL83,70 €
Turks e Caicos (TC)TC83,70 €
Vietnam (VN)VN83,70 €
Yemen (YE)YE83,70 €
Algeria (DZ)DZ103,10 €
Angola (AO)AO103,10 €
Armenia (AM)AM103,10 €
Azerbaijan (AZ)AZ103,10 €
Benin (BJ)BJ103,10 €
Botswana (BW)BW103,10 €
Burkina Faso (BF)BF103,10 €
Burundi (BI)BI103,10 €
Camerun (CM)CM103,10 €
Capo Verde (CV)CV103,10 €
Ciad (TD)TD103,10 €
Comore (KM)KM103,10 €
Corea del Nord (KP)KP103,10 €
Costa d'Avorio (CI)CI103,10 €
Cuba (CU)CU103,10 €
Eritrea (ER)ER103,10 €
Etiopia (ET)ET103,10 €
Gabon (GA)GA103,10 €
Gambia (GM)GM103,10 €
Georgia (GE)GE103,10 €
Ghana (GH)GH103,10 €
Gibuti (DJ)DJ103,10 €
Guinea (GN)GN103,10 €
Guinea Equatoriale (GQ)GQ103,10 €
Guinea-Bissau (GW)GW103,10 €
Iran (IR)IR103,10 €
Isole Cook (CK)CK103,10 €
Isole Falkland (FK)FK103,10 €
Isole Marshall (MH)MH103,10 €
Isole Salomone (SB)SB103,10 €
Kazakistan (KZ)KZ103,10 €
Kenya (KE)KE103,10 €
Kirghizistan (KG)KG103,10 €
Kiribati (KI)KI103,10 €
Lesotho (LS)LS103,10 €
Liberia (LR)LR103,10 €
Libia (LY)LY103,10 €
Madagascar (MG)MG103,10 €
Malawi (MW)MW103,10 €
Mali (ML)ML103,10 €
Marocco (MA)MA103,10 €
Mauritania (MR)MR103,10 €
Mauritius (MU)MU103,10 €
Mayotte (YT)YT103,10 €
Mongolia (MN)MN103,10 €
Mozambico (MZ)MZ103,10 €
Myanmar (MM)MM103,10 €
Namibia (NA)NA103,10 €
Nauru (NR)NR103,10 €
Niger (NE)NE103,10 €
Nigeria (NG)NG103,10 €
Niue (NU)NU103,10 €
Rep. Dem. del Congo (CD)CD103,10 €
Repubblica Centrafricana (CF)CF103,10 €
Repubblica del Congo (CG)CG103,10 €
Réunion (RE)RE103,10 €
Ruanda (RW)RW103,10 €
Sant'Elena (SH)SH103,10 €
São Tomé e Príncipe (ST)ST103,10 €
Senegal (SN)SN103,10 €
Seychelles (SC)SC103,10 €
Sierra Leone (SL)SL103,10 €
Somalia (SO)SO103,10 €
Somaliland (XS)XS103,10 €
Sud Sudan (SS)SS103,10 €
Sudan (SD)SD103,10 €
Swaziland (SZ)SZ103,10 €
Tagikistan (TJ)TJ103,10 €
Tanzania (TZ)TZ103,10 €
Togo (TG)TG103,10 €
Tonga (TO)TO103,10 €
Tunisia (TN)TN103,10 €
Turkmenistan (TM)TM103,10 €
Tuvalu (TV)TV103,10 €
Uganda (UG)UG103,10 €
Uzbekistan (UZ)UZ103,10 €
Vanuatu (VU)VU103,10 €
Zambia (ZM)ZM103,10 €
Zimbabwe (ZW)ZW103,10 €
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